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About Us

Headquartered in Orlando, FL, Tech Hero provides expert IT solutions throughout the entire United States. We provide our business customers with current technologies to help them be successful in focusing on their customers not their network.

Our technicians specialize in providing exceptional customer service and expert IT solutions. Our client service maintains current certifications in the leading technologies including Microsoft, VMware, Cisco and more.

In addition to offering IT services and solutions we can also fulfill any product fulfillment requirements your company may have. We sell everything from switches and routers, to workstations and servers, offering a full array of name brand products to include DELL, HP, Lenovo, Cisco and Microsoft just to name a few.

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Florida's One Stop Shop For All of Your Technology and Cybersecurity needs.

Managed Services

Simplify your technology needs, choose Worry-Free Managed Services from Tech Hero...

Cybersecurity

Please complete the form and we will get back to you within 24 hours...

Managed Cloud Solutions

Reduce costs, enhance collaboration, do business from anywhere, eliminate the need...

On Demand Services

Enjoy access to the same expertise as our Managed IT Service clients, but on a one-off...

Compliance

That means you can free up more space in your office and on your hard drives, while...

Network Security

Tech Hero believes in a proactive approach to your business's safety that results...

Technology Purchasing

It can be hard to know where to start if you’re looking for the right technology...

Vender & Asset Management

Have you stopped to think how much time you and your employees waste every...

VOIP Phones & Systems

We provide your organization with VoIP phone system solutions and support..

Backup & Disaster Recovery

Backup and Disaster Recovery Solutions from Tech Hero ensure that your data...

Why Choose Us?

As one of the most experienced and trusted Managed Service Provider in Florida, we have the knowledge and experience to ensure all your computer systems are running as they should. We get to know your IT equipment inside and out, helping optimize those systems and troubleshooting any problems that may arise. Let our team of experts create customized IT solutions that will transform your business’s technology from being a drain on time and resources to being instrumental in taking your company to the next level. Call us today for a free initial consultation, and find out how Tech Hero can take care of your IT needs for less with one of our TechVantage Service Plans.
John RickettsPresident, Tech Hero
John Ricketts
As one of the most experienced and trusted Managed Service Provider in Florida, we have the knowledge and experience to ensure all your computer systems are running as they should. We get to know your IT equipment inside and out, helping optimize those systems and troubleshooting any problems that may arise. Let our team of experts create customized IT solutions that will transform your business’s technology from being a drain on time and resources to being instrumental in taking your company to the next level. Call us today for a free initial consultation, and find out how Tech Hero can take care of your IT needs for less with one of our TechVantage Service Plans.
Ed OlivaVice President of Client Services
Ed Oliva

Our Blog

Free unlock hacker thief vector

What is Threat Exposure Management (TEM)?

January 15, 2025 No Comments
Threat Exposure Management (TEM) is an important cybersecurity tool. It helps organizations find and fix weak spots in their digital systems. TEM outsmarts hackers before ...
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Copilot for Microsoft 365: Your AI assistant for work

January 14, 2025 No Comments
Need help summarizing research, organizing a meeting or creating a great pitch deck? Get to know #Copilot for @Microsoft 365, your #AI helper. Watch this ...
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What is a Hyperscale Data Center?

January 14, 2025 No Comments
Scaling IT environments efficiently is critical for success. RackSolutions' Hyperscale solutions provide innovative shelving tools designed for high-density setups, airflow optimization, and streamlined cable management. ...
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HSM ProfiPack Packaging Machines

January 14, 2025 No Comments
Sustainability meets efficiency with HSM's ProfiPack Packaging Machines. This solution brief shows how businesses can convert cardboard into custom packaging material, reducing costs and environmental ...
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HSM Product Portfolio

January 14, 2025 No Comments
HSM's product portfolio includes everything from premium shredders to eco-friendly packaging machines, tailored to meet the demands of modern businesses. Check out the brochure today ...
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Set Up IT for a New Office in a Snap

January 14, 2025 No Comments
Tech Hero recommends reviewing this infographic to learn more about #HPE Small Business Solutions for Small Office Deployment that include compute, storage, networking, and services, ...
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See what other Florida business owners are saying about us...

Tech Hero has been our one source for IT for over 8 years. During that time they have proven to be reliable, knowledgeable and cost effective in all areas of our IT needs and I would highly recommend them.
Andrea Suggs
Andrea SuggsGeneral Manager Antelco Corp.
We have had a relationship with the team at Tech Hero for over 15 years. If that doesn’t say enough, well, they are simply the best! Fast, responsive, knowledgeable and experienced. No need to look anywhere else!
Chuck Carmen
Chuck CarmenPresident Epilepsy Association of CF
Every time that I have an issue that I cannot resolve myself, Tech Hero is my trusted go to. They are very prompt in addressing my issues and explain everything that they are doing to resolve the problem. They are always very friendly and professional as well. I highly recommend this company.
Michelle Green
Michelle GreenProject Coordinator Logical Restoration
We are fortunate to have Tech Hero as our IT managed service provider and feel confident that they are the right fit for our organization! It is comforting to know that when we call Tech Hero for an IT need, a live person answers the phone and will address our situation quickly.
Amy Copeland
Amy CopelandManager – Business Services Alfred I. duPont Testamentary Trust
For five years our Firm has been a client of Tech Hero. They’ve addressed all our IT needs. It doesn’t matter how large or how small the problem is they respond quickly and solve the issue. I believe these positive results come from a team that is both experienced and knowledgeable in their fields. I highly recommend them to any business.
Deanne Villalobos
Deanne VillalobosAdministrative Assistant Rahdert, Steele, Reynolds & Driscoll, P.L.
Always there; always professional; always going above and beyond. Thanks Tech Hero, you truly are my hero!
Heather Lomax
Heather LomaxProperty Manager Kinneret Apartments
Richard and his company are the best, friendliest and most caring group! They have resolved all our IT issues with a quick response and very professional manner. We would recommend them with high marks.
Gonzalo Perez
Gonzalo PerezAdministrator Haliczer Pettis & Schwamm, P.A.
The Armed Forces History Museum has been a customer of Tech Hero since 2011. We have had nothing but quality, timely service and the staff is outstanding to work with. We would recommend them for any of your computer needs.
Vicky Giesy
Vicky GiesyAdministrative Assistant The Armed Forces History Museum
I’ve used Tech Hero for IT support (network infrastructure; file servers; desktops) for a number of years and have always been pleased with their service. The staff is very knowledgeable and professional.
Rick Carmona
Rick CarmonaDirector of IT Castle & Cooke California, Inc.
Choosing Tech Hero was the best decision Colorado Choice has made concerning our IT needs. We are pleased and would recommend you choose Tech Hero as your IT consulting and service provider.
Doug Raulerson
Doug RaulersonGM Colorado Choice Distributors, Inc.

We're proud to partner with the best companies in the industry.

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intel
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Florida's One Stop Shop For All of Your Technology and Cybersecurity needs.

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Managed Service Provider

Modern businesses need predictability to stay within budget. Choose proactive IT services and support.

Cloud Computing

Encourage greater collaboration between your employees, reduce IT budgets and eliminate expensive upgrades with our cloud services.

Cybersecurity Services

You might not need a full time IT department but when your technology runs into an unexpected issue.

John Ricketts

President

About President

As one of the most experienced and trusted Managed Service Provider in Florida, we have the knowledge and experience to ensure all your computer systems are running as they should. We get to know your IT equipment inside and out, helping optimize those systems and troubleshooting any problems that may arise. Let our team of experts create customized IT solutions that will transform your business’s technology from being a drain on time and resources to being instrumental in taking your company to the next level. Call us today for a free initial consultation, and find out how Tech Hero can take care of your IT needs for less with one of our TechVantage Service Plans.

About Vice President of Client Services

As one of the most experienced and trusted Managed Service Provider in Florida, we have the knowledge and experience to ensure all your computer systems are running as they should. We get to know your IT equipment inside and out, helping optimize those systems and troubleshooting any problems that may arise. Let our team of experts create customized IT solutions that will transform your business’s technology from being a drain on time and resources to being instrumental in taking your company to the next level. Call us today for a free initial consultation, and find out how Tech Hero can take care of your IT needs for less with one of our TechVantage Service Plans.

Ed Oliva

Vice President of Client Services

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Headquartered in Orlando, FL, Tech Hero provides expert IT solutions throughout the entire United States. We provide our business customers with current technologies to help them be successful in focusing on their customers not their network.

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