Florida’s #1 choice for IT services—fast response times, unmatched experience, and customer service that goes above and beyond. We deliver technology solutions built to work exactly how you want them.
About Tech Hero: Orlando’s Premier IT Services Provider
At Tech Hero, we believe technology should empower your business, not hold it back. Headquartered in Orlando, FL, we proudly serve clients across the United States with IT services designed to keep you connected, secure, and focused on what matters most: your customers.
Our team of certified experts delivers more than just technical support—we deliver peace of mind. Backed by leading certifications from Microsoft, VMware, Cisco, and more, we combine cutting-edge knowledge with a passion for exceptional service.
Whether you need managed IT services, cloud solutions, or cybersecurity to power your team, Tech Hero has you covered. From servers and workstations to routers and switches, we partner with trusted brands like Dell, HP, Lenovo, Cisco, and Microsoft to bring you the tools you need to succeed.
With Tech Hero by your side, you’ll always have the right technology, the right support, and the right partner to help your business grow.
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Florida's One Stop Shop For All of Your Technology and Cybersecurity needs.
Backup and Disaster Recovery Solutions from Tech Hero ensure that your data...
See what other Florida business owners are saying about us...
Tech Hero has been our one source for IT for over 8 years. During that time they have proven to be reliable, knowledgeable and cost effective in all areas of our IT needs and I would highly recommend them.
We have had a relationship with the team at Tech Hero for over 15 years. If that doesn’t say enough, well, they are simply the best! Fast, responsive, knowledgeable and experienced. No need to look anywhere else!
Every time that I have an issue that I cannot resolve myself, Tech Hero is my trusted go to. They are very prompt in addressing my issues and explain everything that they are doing to resolve the problem. They are always very friendly and professional as well. I highly recommend this company.
We are fortunate to have Tech Hero as our IT managed service provider and feel confident that they are the right fit for our organization! It is comforting to know that when we call Tech Hero for an IT need, a live person answers the phone and will address our situation quickly.
For five years our Firm has been a client of Tech Hero. They’ve addressed all our IT needs. It doesn’t matter how large or how small the problem is they respond quickly and solve the issue. I believe these positive results come from a team that is both experienced and knowledgeable in their fields. I highly recommend them to any business.
Always there; always professional; always going above and beyond. Thanks Tech Hero, you truly are my hero!
Richard and his company are the best, friendliest and most caring group! They have resolved all our IT issues with a quick response and very professional manner. We would recommend them with high marks.
The Armed Forces History Museum has been a customer of Tech Hero since 2011. We have had nothing but quality, timely service and the staff is outstanding to work with. We would recommend them for any of your computer needs.
I’ve used Tech Hero for IT support (network infrastructure; file servers; desktops) for a number of years and have always been pleased with their service. The staff is very knowledgeable and professional.
Choosing Tech Hero was the best decision Colorado Choice has made concerning our IT needs. We are pleased and would recommend you choose Tech Hero as your IT consulting and service provider.
We're proud to partner with the best companies in the industry.
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Frequently Asked Questions
What do managed IT services do?
Managed IT services provide comprehensive support for businesses by overseeing their IT infrastructure, including network management, cybersecurity, data backup, and cloud solutions. This allows organizations to focus on their core operations while ensuring reliable and secure technology performance.
What is the difference between IT services and managed services?
The difference between IT services and managed services is that IT services typically involve specific tasks or projects, while managed services provide ongoing, comprehensive management and support of IT systems, ensuring continuous operation and proactive maintenance.
How much do managed service providers charge?
Managed service providers typically charge based on the scope of services and client needs, with costs ranging from $100 to $300 per user per month, depending on the level of support and services included.
What does an IT managed services company do?
An IT managed services company provides comprehensive technology management, including proactive monitoring, maintenance, cybersecurity, and support. They enable businesses to focus on their core operations while ensuring reliable and secure IT infrastructure.
What is included in managed services?
Managed services include comprehensive IT support such as 24/7 monitoring, proactive maintenance, cybersecurity measures, cloud solutions, backup and disaster recovery, and network management, ensuring reliable operations and enhanced security for businesses.
What benefits do managed IT services provide?
The benefits of managed IT services include enhanced security, 24/7 monitoring, proactive maintenance, and access to expert support. These services allow businesses to focus on their core operations while ensuring reliable technology performance and compliance.
How do managed services enhance business efficiency?
Managed services enhance business efficiency by providing expert IT support, proactive maintenance, and tailored solutions that streamline operations. This allows organizations to focus on their core objectives while ensuring reliable technology performance and security.
What industries benefit most from managed IT services?
The industries that benefit most from managed IT services include healthcare, finance, retail, and education. These sectors require robust cybersecurity, compliance, and efficient IT management to support their operations and protect sensitive data.
What is the typical contract length for managed services?
The typical contract length for managed services generally ranges from one to three years. This duration allows for comprehensive support and alignment with your business's evolving IT needs.
How do managed IT services support remote work?
Managed IT services support remote work by providing secure access to necessary resources, ensuring reliable connectivity, and offering 24/7 monitoring and support. This enables employees to work efficiently from any location while maintaining data security and operational continuity.
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