Businesses and consumers are facing a lot of uncertainty because of the coronavirus pandemic. As COVID-19 continues to spread, the only thing that seems certain is that it will impact businesses, particularly the way they operate and use technology.

Increased reliance on communications technology
The need for remote interactions and stronger communications technology will inevitably increase.

Fire, flood, storm, and other disasters can lead to power failure and productivity loss. Using an uninterruptible power supply (UPS) for computers ensures you never lose unsaved work, but without the internet, you’re practically crippled. To avoid that dilemma, we highly recommend using UPS for your networking equipment, including cable modems, wireless access points, and routers.

Identifying opportunities in all areas of business is vital for growth. However, one area that’s often overlooked is technology. Although it’s tempting to adopt an “if it ain’t broke, don’t fix it” attitude with IT, conducting regular technology business reviews is necessary if you want to achieve your business goals.

Technology has always helped business growth. However, with the many innovations available, knowing which to adopt can be bewildering. Virtual reality (VR) is one technology businesses can invest in. Find out if it’s right for your business with this list of VR advantages and benefits.

To defend against cyberthreats, businesses often implement strong antivirus software and firewalls — but both these solutions are not enough. A cutting-edge identity and access management (IAM) solution is crucial to protecting your digital assets from hackers, rogue employees, and weak passwords.

Unforeseen disasters can strike at any time, and when they do, your business could come to a grinding halt. Having a business continuity plan could prevent this from happening by securing your valuable business data at another location. But all too often, data backup can be too complicated for the average IT personnel to manage.

If you’ve managed to convince yourself that only large enterprises have the money to take advantage of Business Intelligence (BI), then think again. In the past, companies needed to hire expensive experts to really delve into BI. But these days, there is a range of affordable self-service tools that will allow small- and medium-sized businesses (SMBs) to make use of BI. What's more, your SMB creates and holds much more data than you realize, which means you can start using BI for your business.

However good you are at running your business, you won’t get very far without a steady stream of customers. To effectively foster customer relationships, many businesses are leveraging customer relationship management (CRM) systems.
What is a CRM system?
CRM is a system that allows businesses to manage, record, and evaluate their customer interactions to provide better services and boost sales.

Business continuity plans are designed to protect an organization's critical data in case of a crisis, but employees are also a part of that equation. If you want a strong business continuity plan, it’s imperative you avoid the following mistakes.
Mistake #1: Failing to plan for employees
Companies that survive unexpected incidents are the ones that thought about their employees’ needs.

Businesses are collecting, processing, and storing data at a breakneck pace, and it’s increasingly difficult to keep up. Despite the importance of business intelligence, it’s important to collect data that is actually useful and relevant. A few essential tips will prevent the most common challenges.