October 2018

What exactly is proactive cybersecurity?

Security / Tech Hero / October 26, 2018 / 2018october26_security_c, antivirus, cybersecurity, firewalls, intrusion prevention system, prevention

Most managed IT services providers (MSPs) promise “proactive” cybersecurity consulting. Businesses large and small embrace the idea of preventing cyberattacks and data breaches before they happen, and MSPs themselves would much rather brainstorm safeguards than troubleshoot time-sensitive downtime events. But it’s not always clear what proactive cybersecurity means, so let’s take a minute to go […]

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Security2018october26_security_c, antivirus, cybersecurity, firewalls, intrusion prevention system, prevention

6 Tips to keep your Mac computer safe

Apple, Security / Tech Hero / October 25, 2018 / 2018october25apple_c, apple, device, it, mac, protection, security, smb, technology, tips, tricks

Although it is important, security is something that some Mac users overlook. That’s fine if all you do is watch YouTube videos or experiment with Photo Booth, but not if you use your computer for day-to-day business operations. Prevent internal and external threats from harming your device with these tips. The basics First, let’s start

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Apple, Security2018october25apple_c, apple, device, it, mac, protection, security, smb, technology, tips, tricks

Reasons your business needs CRM software

Business / Tech Hero / October 22, 2018 / 2018october22_business_c, business intelligence, contact management, crm software, customer relationship management, customer service, marketing, sales pipeline

Failure to understand your customers’ needs and wants could result in ill-informed marketing strategies. And when your company can’t satisfy their demands, they’ll likely turn to your competitors instead. To prevent this, deploying a customer relationship management (CRM) system can make a world of difference. Here’s a handful of reasons to make the switch. Grows

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Business2018october22_business_c, business intelligence, contact management, crm software, customer relationship management, customer service, marketing, sales pipeline

4 types of hackers to watch out for

Security / Tech Hero / October 11, 2018 / 2018october11security_c, attack, cybercriminal, hackers, hacktivist, insider, motives, script kiddie, security

Why do hackers attack? Is it for money, notoriety, or political reasons? As a business owner, you should always try and find out the motive behind an attack to help you determine whether or not you’re a target and what data you need to protect. Let’s take a closer look at four different types of

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Security2018october11security_c, attack, cybercriminal, hackers, hacktivist, insider, motives, script kiddie, security

How to deal with complaint sites

Social Media / Tech Hero / October 8, 2018 / 2018october8socialmedia_c, internet, negative review, rant site, reputation, reputation management, ripoff report, social media

A dissatisfied customer sounding off on a consumer complaint site about how unhappy they are can have serious ramifications to your company’s online reputation. It’s possible for these negative reviews to end up on the first page of your search results. However, businesses can fight back against these websites. Don’t engage site or users directly

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Social Media2018october8socialmedia_c, internet, negative review, rant site, reputation, reputation management, ripoff report, social media

Ignore these outdated disaster recovery myths

Business / Tech Hero / October 4, 2018 / 2018october4business_c, backups, business continuity, cloud, disaster recovery, myths, recovery time objective, rto, smbs, tape backup

With advancements in cloud computing, disaster recovery (DR) has become more efficient and affordable than ever. But many business owners still cling to DR myths that can safely be ignored. If you’re uncertain as to how DR has changed and are ready for an update, here are some myths that you ought to ignore. Tape

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Business2018october4business_c, backups, business continuity, cloud, disaster recovery, myths, recovery time objective, rto, smbs, tape backup

October 2018

What exactly is proactive cybersecurity?

6 Tips to keep your Mac computer safe

Reasons your business needs CRM software

4 types of hackers to watch out for

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