What do you call someone who hunts for security gaps in computer hardware and software? A hacker, right? What about someone who presents their findings to vendors to help them improve the quality of their products? There is more than one type of hacker, and understanding the difference is important.

Smartphones have become so advanced that there's virtually no business task they can't handle. Now everyone uses mobile devices to access work documents and, naturally, hackers got the memo. There are thousands of threats targeted towards mobile devices, so you’d be well served backing up the files in your mobile device, now.

While many IT providers tout the revolutionary benefits of the cloud, very few address the security aspect of it. The fact is, when you’re using a cloud service, you’re moving information out of your hands and into a third party. So doesn’t it make sense to take precautions? Dropbox alone has had the accounts of nearly seven million users hacked.

Social media marketing can be tricky simply because there are so many platforms to choose from. Your first instinct might be to choose Facebook because it is the biggest name in the industry and has the widest reach, but just because it’s effective for other businesses doesn’t mean it will also match your business goals.

Businesses need technology to be profitable and productive. But not all technologies are capable of delivering on their perceived benefits. To make sure your investments are still worth keeping, you need to perform technology business reviews.

What is a technology business review?
A technology business review reveals the strengths and weaknesses of your company’s IT framework.

Most managed IT services providers (MSPs) promise “proactive” cybersecurity consulting. Businesses large and small embrace the idea of preventing cyberattacks and data breaches before they happen, and MSPs themselves would much rather brainstorm safeguards than troubleshoot time-sensitive downtime events.

Although it is important, security is something that some Mac users overlook. That’s fine if all you do is watch YouTube videos or experiment with Photo Booth, but not if you use your computer for day-to-day business operations. Prevent internal and external threats from harming your device with these tips.

Failure to understand your customers’ needs and wants could result in ill-informed marketing strategies. And when your company can’t satisfy their demands, they’ll likely turn to your competitors instead. To prevent this, deploying a customer relationship management (CRM) system can make a world of difference.

Why do hackers attack? Is it for money, notoriety, or political reasons? As a business owner, you should always try and find out the motive behind an attack to help you determine whether or not you’re a target and what data you need to protect. Let’s take a closer look at four different types of hackers and their motives.

A dissatisfied customer sounding off on a consumer complaint site about how unhappy they are can have serious ramifications to your company’s online reputation. It's possible for these negative reviews to end up on the first page of your search results.