The ultimate guide to manage Google reviews

Strategies for attracting new customers are always changing, and Google is shaking things up yet again. Apart from well-placed keywords and link-worthy content, reviews from sites like Facebook and Yelp will be displayed in the search results.

How Google changed search results
Google’s new search algorithm is designed to lead people to high-quality products and services.

Cisco to predict IT failures using AI

Mark Zuckerberg and Elon Musk are not the only ones dabbling with AI and machine learning. According to Cisco, these technologies might be key to the future of IT system management and business continuity, both of which have grown increasingly complex over the years.

Your passwords are not secure

A password policy designed for federal agencies must be secure, right? Surprisingly, that hasn’t been the case according to the National Institute of Standards and Technology (NIST). On the hook for the password best practices that we still use today -- the combination of letters, capitalizations, and numbers -- NIST admits that the existing guidelines were misguided.

Equifax sheds light on incident response

What would you do right now if you discover that your business’s database is hacked and a huge number of your customers’ data gets leaked? Speechless, with dismay, but you need to act, decently. In this case, it helps to have a good incident response plan in place, so your business won’t suffer the same fate as Equifax, which is an interesting story we’re about to tell.

Top reasons why you should consider ERP

When small- and medium-sized businesses expand, they need tools that can support their growth. For many, this includes cloud productivity software and managed IT services. And if you need tools for accounting, project planning, supply chain management, and sales, there’s enterprise resource planning (ERP) software.

6 ways to flood-proof your business IT

Hurricanes Harvey and Irma have already caused billions of dollars in damages, but hurricane season is far from over. Experts are predicting that there will be five more major tropical storms through October, and if they present risks to your business, it’s time to establish a watertight disaster recovery (DR) plan.