SOC 2 compliance services · Orlando, FL
SOC 2 readiness in Orlando for companies that need to prove their security to customers.
Tech Hero helps Central Florida SaaS companies and service providers prepare for SOC 2 Type 1 and Type 2 audits with managed IT, security controls and the evidence your auditor will ask for.
Who needs SOC 2
- SaaS and cloud software companies selling to larger businesses
- Managed service, data hosting and payment processing providers
- Companies that store or process customer data
- Businesses answering security questionnaires in enterprise sales
Why it matters
One report that answers your customers' security questions.
SOC 2 is an attestation framework from the American Institute of CPAs (AICPA). An independent CPA firm examines your controls against the Trust Services Criteria and issues a report you can share with customers and prospects, usually under NDA.
Often a condition of the deal
Enterprise buyers and their procurement teams commonly ask for a current SOC 2 report before they sign, and renewals can depend on it too.
Type 1 or Type 2
A Type 1 report checks that your controls are designed properly on a single date. A Type 2 report tests whether they operated effectively over an observation period, often 6 to 12 months.
An auditor's opinion, not a badge
SOC 2 is not a pass-or-fail certification. Exceptions found during testing appear in the report your customers read, so controls need to work every day.
The requirements
What the Trust Services Criteria expect
Security (required)
Protection against unauthorized access. These Common Criteria are part of every SOC 2 report.
Availability
Systems that meet the uptime and performance commitments you make to customers.
Confidentiality
Information designated as confidential is protected from collection to disposal.
Processing integrity
System processing that is complete, valid, accurate and timely.
Privacy
Personal information collected, used, kept and disposed of as you have committed.
Access and change management
MFA enforced, user access reviewed, and system changes approved and tested.
Risk and vendor management
Regular risk assessments and oversight of the vendors that touch your data.
Monitoring and incident response
Security events detected and logged, and a documented, tested response plan.
Our services
How Tech Hero helps
From readiness to the audit and every year after, we handle the technical work so your team can stay focused on customers.
SOC 2 readiness assessment
We scope your systems, help choose the Trust Services Criteria that fit your commitments and show you every gap before an auditor does.
Policies and documentation
Information security policies, your system description and the procedures auditors expect to see.
Managed security controls
Managed MFA, encryption, patching, endpoint protection and backups, kept current for you.
Monitoring and logging
Security monitoring and log management that produce the evidence a Type 2 audit tests.
Access reviews and onboarding
Documented user provisioning, offboarding and periodic access reviews across your systems.
Audit support
We gather evidence, coordinate with your CPA firm and support you through fieldwork and auditor requests.
Getting started
Four steps to your SOC 2 report
1
Scoping call
We learn what you sell, what customers ask for and which systems hold their data.
2
Readiness assessment
Findings mapped to the Trust Services Criteria.
3
Remediation
A prioritized plan with owners, then controls put in place.
4
Audit and beyond
Audit support, then controls maintained year-round for every renewal.
Questions
Common SOC 2 questions
Do we need Type 1 or Type 2?
Many enterprise buyers expect a Type 2. A Type 1 can be a faster first step that helps unblock deals while your Type 2 observation period runs.
Which Trust Services Criteria should we include?
Security is required in every SOC 2 report. Add Availability, Confidentiality, Processing Integrity or Privacy only when they match commitments you make to customers, since each one adds scope and cost.
Can Tech Hero issue our SOC 2 report?
No. Only a licensed CPA firm can perform the examination and issue the report. We prepare your environment, documentation and evidence, and work alongside the auditor you choose.
How long does SOC 2 take?
It depends on your environment and how many gaps we find. Readiness and remediation often take a few months, and a Type 2 adds the observation period on top. The readiness assessment gives you a realistic timeline.
Start with a SOC 2 readiness assessment.
Tell us about your customers and systems and we will show you where you stand and what to do next.